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Assertiveness and Confidence Building

Health, Public Services & Care test
Course Code RHG16057
Start Date 18/07/2017
End Date 18/07/2017
Day/Time Tue 09:30 - 16:30
No. of Sessions 1
Venue Digby-Raf Digby (Learning Centre)


This is a Free course

Course Notes

Learning outcomes for Assertiveness and Confidence Building Course:-


Identify and explain the difference between assertive, passive and aggressive.

State two behavioural models which effect assertiveness

List the emotional drivers behind communication (4)

Name at least two methods of communicating to increase confidence and assertiveness

Be able to demonstrate at least 2 ways of saying “no”


For further information please contact RHG Consult Ltd - 0345 603 9311


Provider Details:

RHG CONSULT LTD

Tel: 0845 603 9311

info@rhgconsult.co.uk

http://www.rhgconsult.co.uk